Cancellation policy

Customers may cancel their order within 24 hours of placing the order or before shipment processing.

Once the order has been processed or shipped, cancellation requests may not be accepted.

To request an order cancellation or return, customers must provide their order details and tracking number so we can identify and process the correct product return.

Please contact us through WhatsApp at 0322-440-3862 or email us at kraace.1@gmail.com for cancellation or return assistance.

We reserve the right to cancel any order due to stock unavailability, payment issues, or suspicious activity.