Shipping policy

At Kraace, we are committed to delivering your orders as quickly and efficiently as possible.
Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders are not processed or shipped on public holidays.
Shipping Time
Estimated delivery time is 3–13 business days from the date of order confirmation, depending on your location and courier service availability.
Please note that delivery times are estimates and may vary due to unforeseen circumstances, weather conditions, public holidays, or courier delays.
Shipping Coverage
We currently ship across Pakistan.
Order Tracking
Customers may receive order updates and tracking information, where available, through email, SMS, or WhatsApp.
Incorrect Shipping Information
Please ensure that all shipping details provided are accurate. Kraace is not responsible for delays or delivery issues resulting from incorrect or incomplete address information provided by the customer.
Delayed or Lost Shipments
While we work with reliable shipping partners, delivery timelines cannot be guaranteed. If your order is significantly delayed, please contact our support team for assistance.